We store the personal information of our customers and website visitors securely and handle it with the greatest care. At MyPengo, protecting the privacy of our customers and visitors is essential to how we do business. MyPengo complies with applicable federal and state data protection and privacy laws to ensure that personal data is processed correctly. The party responsible for processing your data is MyPengo Mobile USA Inc., 300 Cadman Plaza West, Brooklyn, NY 11201, United States of America.
How We Process Personal Data
We collect and keep data as part of delivering our services. Your personal details are stored when you sign up for a (mobile) service or newsletter, take part in a promotion, or are invited to play a game. Data is also processed when other companies in our group, sponsors and partners help deliver our services, when we provide a prize to a winner, when you express interest in one of our services, or when you contact us for any other reason. The information we hold includes contact details, your mobile phone number, subscription and unsubscription records (for example, for a mobile service or newsletter), products and services ordered, payment information, and log files generated when we provide mobile services or when you show interest in any of our services.
We use this information to enter into and carry out agreements with you (and with our aggregators), to provide additional services (through our subsidiaries, sponsors or partners), for internal business operations, and to keep you informed about (new) products and services offered by us, other group companies, sponsors and partners. Your (contact) details may also be shared with sponsors and partners so they can send you offers or other relevant information. If you would rather not receive this information, you can opt out at any time.
How We Use Sign-Up Data
To use our mobile services, you will go through a sign-up process, which is usually specific to your country. During this process you will be asked for certain details, such as your mobile phone number. We use this information to send you messages related to the services you requested and to bill you for them.
Your Mobile Phone Number
If you provide your (mobile) phone number, we use it to confirm the type of service you chose and to enter into and carry out our agreement with you. If you have told us you are interested, we will also use your number to contact you and keep you updated on (new) products and services. You can unsubscribe at any time by clicking the link in any message you receive on your mobile phone.
Database Records
To deliver our service, we maintain database records that allow us to keep tight control over our services and our service providers. This helps us make the service as reliable as possible. Information drawn from these records is used to prevent misuse of data and, where required, to respond to more detailed information requests from third parties under applicable (self-)regulation.
Browsing Sessions and IP Addresses
We also use your device’s IP address. An IP address is a number automatically assigned to your device when you browse the internet, for example when you visit one of our websites or landing pages. It helps us understand how the website is used and allows us to produce analyses and reports based on non-identifiable information.
Security
Because of the nature of our service and the trust you place in us, we have put in place technical and organizational measures that provide an appropriate level of security, and we make sure these measures are followed.
Cookies
Websites that display advertisements use cookies to keep track of which ads have been shown. These cookies are set by the company that supplies the ads. Their only purpose is to allow the ad to be shown on the website or to provide the requested service after you click on it. These clicks give us information used for statistical analysis on a non-identifiable basis, and your personal usage cannot be determined from it.
Links to Other Websites
This website contains links to other websites. We are not responsible for how those organizations process data. Please review the privacy policy, if available, of any site you visit.
Changes to This Policy
We may update this Privacy Policy from time to time. Any significant changes will be announced in the Privacy Policy on this website.